Warranty Policy
Señorita – Warranty & Quality Assurance
At Señorita, we take pride in providing high-quality, elegant nightwear that meets the highest standards of craftsmanship. To ensure your satisfaction, our products come with a manufacturer-backed quality assurance.
1. Warranty Coverage
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Warranty applies only to manufacturing defects in materials or workmanship.
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Each product is carefully inspected before dispatch to ensure it meets our quality standards.
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Warranty claims are handled in coordination with the manufacturer or supplier to ensure authentic solutions.
2. How to Claim
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Ensure that your invoice and, if applicable, warranty card are retained for any warranty inquiries.
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Warranty requests should be submitted within the specified period from the date of purchase.
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Products should be well-packaged and in the original condition when submitted for a warranty claim.
3. Scope
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Warranty applies to defects in materials and craftsmanship.
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Some accessories, such as packaging items, may not be covered, as stated at the time of purchase.
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If a replacement or repair is approved, the manufacturer or supplier will handle it professionally and efficiently.
4. Processing Time
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Warranty claims are generally processed promptly, with estimated handling times communicated at the time of submission.
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Any conditional reviews (e.g., to verify the defect) are performed to ensure the solution is fair and accurate.
5. Customer Assurance
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Our team is committed to high-quality, reliable products.
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We encourage customers to inspect products on delivery to enjoy a smooth experience.
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Any questions or concerns can be addressed by our friendly customer support team, ready to assist you.
Shop with Confidence!
At Señorita, our focus is on quality, reliability, and customer satisfaction, ensuring that every purchase brings elegance and comfort into your life.