Thank you for shopping with Señorita, where quality, comfort, and style come first. Please review our Terms and Conditions carefully before using our Website or placing an order. By accessing or using the Website, you agree to these Terms.
1. Using Señorita
By accessing or using the Señorita website (“the Website”), you agree to use our platform responsibly and in accordance with these Terms.
2. Definitions
• Señorita: Refers to the e-commerce platform and its operators.
• User: Any individual accessing or using the Website.
• Product(s): Nightwear and clothing items available for purchase through the Website.
3. Account Registration
• Users may create an account to enjoy faster checkout and order tracking.
• You are responsible for maintaining the confidentiality of your account information.
• Señorita is not liable for any unauthorized use of your account.
4. Our Products
• All products are crafted with high-quality, comfortable materials.
• Product descriptions, prices, and images are provided carefully and updated regularly.
• While we strive for accuracy, slight variations in color, design, or material may occur due to photography, lighting, or screen settings.
5. Orders and Payment
• Orders can be placed directly through the Website.
• Payment Method: Cash on Delivery (COD).
• Customers may inspect the product before paying to ensure satisfaction.
• By placing an order, you confirm that all details provided (address, contact information, etc.) are accurate.
6. Shipping and Delivery
• We aim to deliver promptly and as scheduled.
• Customers must provide accurate and complete delivery details.
• Ownership of the product transfers to the customer once it is handed over to the delivery carrier.
7. Product Images and Expectations
• Images are provided for representation purposes but are intended to closely reflect the actual product.
• Minor differences in color or design should not be considered defects.
• Customers are encouraged to clarify any concerns before placing an order.
8. Return & Refund Policy
At Señorita, customers can inspect products at delivery before payment (COD). For this reason, our return policy is very limited.
1: Return Eligibility
• Returns are accepted only if the product is defective, damaged, or incorrect at delivery.
• Returns for reasons such as size, color, or change of mind are not allowed once payment is made.
2: Non-Returnable Items
• Products accepted at delivery.
• Worn, washed, damaged, or altered items.
• Clearance or discounted items marked as Final Sale.
3: Return Charges
• If a return is approved, a return fee of AED 30 per set applies.
4: Refunds
• Refunds are provided only as store credit or product exchange.
• Cash refunds are not offered for COD orders.
• Store credit or exchanges are processed within 7–10 business days after inspection.
5: Damaged or Incorrect Items
• If the product is defective or incorrect, report it within 24 hours of delivery.
• In such cases, no return fee applies, and we will arrange a replacement or store credit.
9. User Conduct
• Users agree not to misuse the Website, interfere with its functionality, or engage in fraudulent activity.
10. Intellectual Property
• All content on the Website (including text, images, graphics, and logos) is the property of Señorita.
• Unauthorized reproduction, distribution, or use is prohibited.
11. Privacy
• Personal data is collected and processed in accordance with our Privacy Policy.
• Your information is kept secure and used only to enhance your shopping experience.
12. Updates to Terms
Señorita reserves the right to update or modify these Terms at any time. Users are encouraged to review this page periodically.
13. Governing Law
These Terms and Conditions are governed by and interpreted under the laws of the United Arab Emirates.
Enjoy Shopping with Confidence!
At Señorita, we combine elegance, quality, and trust to deliver a delightful shopping experience.